Airlines Hospitality

Insight to action

The AI-first customer data platform for airlines and hospitality. Type what you need: Paximizer finds the audience, writes the campaign, and runs the journey.

  1. Prompt

    Promo: early-bird Dubai fares for passengers who flew ALA → DXB last winter

  2. Compose

  3. Target

    Route ALA → DXBFlew last winter

    ~2,140 passengers

  4. Measure

    $18,900 ↑ booked revenue

A 30-minute demo shows the real product, loaded with sample data from your market.

Automate

Journeys that build themselves

Sketch the journey in a sentence and approve the nodes AI drafts. Triggered by 17 real flight events out of the box:

  • FlightDelayed
  • OnlineCheckInOpened
  • BoardingStarted
  • DepartureGateChanged
  • FlightStatusChanged
  • +12 more
Draft Active
When
Joined Nomad Club
New loyalty member · any tier
Then send
Welcome email
Mailing “Welcome” · Email
Wait
3 days
Wait 3 days
If
Loyalty tier
Gold
Not match
Then send
Birthday discount
Mailing “Birthday discount” · Email · Push
Then add tag
Tag for nurturing
nurturing
1,204 1,198 806 392
Built on Paximizer UI · sample data

Compose

From prompt to launch in minutes

Campaign creation used to mean a 6-step wizard and 15–20 min of clicking. Now one prompt drafts the email, checks it, and you launch in 3–5 min.

Type One-time Scenario-triggered
Channels Email Push SMS Telegram

Subject Almaty for less: 20% off, ends Sunday

Audience
~3,420
Channel
Email
Send time
Optimized
Built on Paximizer UI · sample data

Target

Exactly the right passengers

Plain words are enough to build an audience. AI writes the rules, counts the match live, and keeps the segment fresh. No SQL, no exports.

“Silver and Gold passengers who flew to Istanbul in the last 6 months, who didn't open the last 3 mailings”
~3,420 passengers

Segments / New segment

Live count
Match all of the following
Home airport is ALA
Flights on route in last 12 months ALA → IST
Email opt-in is Yes
FFP tier is any of Gold, Silver
~3,420 passengers found View list
Matched passengers 3 of ~3,420
Aigerim Bekova Nomad Club Gold ALA → IST → ALA PNR 50CQF4
Daniyar Aliyev Nomad Club Silver ALA → DXB PNR 8K2M4A
Timur Abenov Nomad Club Gold NQZ → LHR PNR QF7R2N
Built on Paximizer UI · sample data

Trust

One passenger, one story

The same passenger often lands twice, once from the PSS and once from a web booking. Paximizer merges the copies into one golden record, so the Almaty email this audience is about to get goes out once per person: no double sends, no split loyalty history.

Deduplication Found 6 potential duplicates · 5 remaining
AB Aigerim Bekova PSS · PNR M4X2QP
Name
Aigerim Bekova
Email
A.Bekova@gmail.com
Phone
+7 701 555 0184
FFP card
NC 7702 4410 0118
AB A. Bekova Web booking · web_5f21c8
Name
A. Bekova
Email
a.bekova@gmail.com
Phone
8 701 555 01 84
FFP card
AB Aigerim Bekova Golden record · 1 profile Merged
Name
Aigerim Bekova
Email
a.bekova@gmail.com
Phone
+7 701 555 0184
FFP card
NC 7702 4410 0118
Built on Paximizer UI · sample data

Care

Every issue gets an owner — and gets solved

Baggage claims, check-in trouble, pet questions: requests from email, chat, and Telegram land in one Help Desk queue, already linked to the passenger and the booking. An operator accepts, replies, and solves without leaving Paximizer — that is how service teams run 2× capacity.

Help Desk 27 tickets this week · 19 solved
#1042 Critical Solved Modified 2m ago

Lost baggage at destination

My checked bag did not arrive at the destination airport. Reference PIR BCN12345 — please advise on the next steps.

ED Emma Dardani · Hodkiewicz Marlin baggageLIS → BCN 2
ED

Hi — thanks for reaching out. Let me check your booking and the baggage policy for your fare.

#1039 In progress Modified 18m ago

Boarding pass

I cannot open my boarding pass in the app — it shows a blank page after check-in.

SD Sophie Dupont · Blanda Sally online check-in 3
#1038 New Modified 31m ago

Pets

Can I bring a small dog in the cabin on a two-hour flight? What are the carrier rules?

Unassigned · Brown Emely pets 1
Built on Paximizer UI · sample data
Avg first response 84 min
Avg time to solve 4h 12m

Measure

See what it earned

Every send reports back with deliveries, opens, bookings, and the revenue behind them. First the campaign you just built, then the whole month.

Almaty for less: 20% off

ALA → IST Email · segment “Flew this route last year”

Completed
Sent 3,420
Delivered 3,151 92%
Opened 1,983 63%
Booked 287 14%
Revenue $31,570 avg $110
Built on Paximizer UI · sample data

That was one campaign. Here’s your month.

AB

Reply from A. Bekova · AI triaged → Help Desk · suggested response ready

Sent 87,033 last 30 days
Delivered 77,459 89%
Opened 60,923 79%
Earned $12,354 last 30 days

Clients

5,234 +127 last 7 days

Ancillary revenue

$128,400 +12% vs previous month

Top route

BCN → CDG by attributed revenue

Help Desk

Open tickets 12
Avg first response 4m
Built on Paximizer UI · sample data

Proven impact

28+ ready use cases. 150+ tested flows.

Blueprints, not experiments: start with two use cases, grow to dozens, and pay only for what you use.

  • Revenue Maximization

    Upsell Prediction Engine

    +3.1%

    upsell conversion

    2–3 weeks time to value

  • Customer Experience

    AI Feedback Analyzer

    −50%

    manual CX team effort

    2 weeks time to value

  • AI Assistants & Automation

    AI Campaign Planner

    −40%

    campaign planning time

    3 weeks time to value

  • 28+

    Explore the Playbook

The Activation Layer

The foundation that turns raw data into real-time intelligence, plugged into what you already run.

  • Seamless Integration

    Plug & play with your core systems

    PSSRMSCRMDCS

  • Easy Data Onboarding

    Unifies booking, loyalty, and web data, legacy or modern

  • 360° Customer View

    Bookings, loyalty, and service history in one profile

  • Real-Time Execution

    Reacts to 17 live flight events out of the box

  • Compliance & Security

    GDPR-readyISO 9001ISO 27001PCI DSS

More about the platform

See it on your data.

A 30-minute call. The real product, loaded with sample data from your market: routes, fares, and passengers that look like yours.

ISO 9001 · ISO 27001 · PCI DSS · GDPR